Support
Contact
Email: yo.world.traveler.123+sfzenken@gmail.com
- Support is email (text) only. We usually reply within 2 business days.
- For errors, please paste the exact error message — it speeds things up a lot.
Common issues
| Symptom | Check |
|---|---|
| "The Salesforce URL looks wrong" | The setup URL should be in the form https://xxxx.my.salesforce.com (browser URLs are auto-corrected, but verify the org name) |
| Auth error (invalid_grant) | In your connected app, is the Client Credentials Flow enabled with a "run as" user set? |
| Auth error (invalid_client) | Consumer Key/Secret mistyped, or settings still propagating (up to 10 min) |
| "Not a tabular report" | Switch the report to tabular format (summary/matrix are not supported) |
| "No ID column found" | Add a record ID column (e.g. Account ID) to the report |